Privacy Policy
Effective Date: 2026-01-10
Overview
how we collect, use, share, and protect your personal information when you access and use modearo.com .
By using this service, you agree to this Privacy Policy and our Terms of Service .
The information we collected
We may collect the following types of information:
- Account and order information: Name, email, shipping address, order details, and after-sales communication information.
- Payment-related information: Payment status and transaction identifier (we do not store the complete card number).
- Device and usage information: IP address, browser type, accessed page, access time, device identifier.
- Cookies and similar technologies: used for login, shopping cart, preferences, and statistical analysis.
Information Purpose
We use the information for:
- Order processing, delivery and after-sales service
- Provide customer support and communication
- Preventing fraud, enhancing security and compliance
- Operational analysis and experience improvement
- We only send you order-related notifications if you choose to subscribe; marketing messages require a subscription (you can unsubscribe at any time) .
Cookie Description
You can manage or disable cookies in your browser settings. Disabling cookies may cause some features (such as shopping cart/login) to malfunction.
Cookies and third-party analytics
We use third-party analytics tools (such as Google Analytics and Meta Pixel) to analyze website traffic and user behavior. You can control whether to accept cookies and opt out of ad tracking through your browser settings. We will not sell or share your personal information with unrelated third parties. If you do not wish for us to use cookies to track your behavior, you can disable cookies through your browser settings. You can also untarget your ads to Google Analytics or Meta Pixel via the opt-out link in the ads.
The GDPR and COPPA provisions
To comply with the General Data Protection Regulation (GDPR) of Europe, we ensure that users have the right to access, correct and delete their personal data, and we process your personal data only when necessary.
Data Processing Basis : We process your personal data based on the following legal grounds:
- Contract fulfillment : We need your data to fulfill our contracts with you, such as order processing, delivery, and after-sales service.
- Legitimate interests : We process data in legitimate interests, including preventing fraud, improving security, and enhancing services.
- Agree : If you subscribe to our marketing messages, you consent to our use of your data for marketing purposes.
Access rights : You have the right to request a copy of your personal data and to see how we process your data.
Right to Correction : You have the right to request that we correct any inaccurate personal data.
Right to erasure (“right to be forgotten”) : You have the right to request the deletion of your personal data unless we need to continue to retain the data for legitimate reasons.
Data portability : You have the right to request that your data be made available to you in a structured, commonly used, and machine-readable format, or transferred to other data controllers.
Data storage restrictions : We will only store your data for the time necessary to achieve the purpose of collection, or for a longer period of time as required by law.
Data Protection Officer (DPO) : For any questions regarding data protection, you can contact info@modearo.com .
COPPA Compliance:
We comply with the Children’s Online Privacy Protection Act (COPPA) , which protects the privacy of children under the age of 13.
Children’s Privacy Statement : This service is not intended for children under the age of 13, and we do not knowingly collect children’s personal information. If we discover that we have unintentionally collected personal information from a child under the age of 13, we will delete that data immediately.
Parental consent : If we need to collect personal information from children under the age of 13, we will process it after obtaining the consent of their parents or guardians.
Information sharing
We may share necessary information in the following situations:
- Share delivery information with fulfillment and logistics service providers ( delivery providers )
- Share the information required for payment processing with payment processing service providers
- Share website hosting, data analytics, and customer service information with technology service providers
- When required by law or to protect our and our users’ safety and rights
Users have the right to access, correct, and delete their personal data in accordance with applicable laws.
Data storage
We will retain your personal information only for the period necessary to achieve the purposes described in this policy, or as required by laws and regulations.
Data security
We take reasonable technical and management measures to protect your information. However, internet transmission and electronic storage cannot guarantee absolute security.
Children’s privacy
This service is not intended for children under the age of 13. We do not intentionally collect their personal information. If you find any such information, please contact us for removal.
Your rights
You may request access to, correction of or deletion of your personal information (except where required by law or business), and you may also cancel your marketing subscription at any time.
Policy Update
We may update this Privacy Policy from time to time. Updates will be posted on this page and, where necessary, via site notifications or email.
Contact Us
For assistance, please visit our Contact Us page to get in touch with us.
Phone number: +1 (235) 202-2434
Email: info@modearo.com
Customer service hours: 24/7, all year round
We typically respond to your inquiries within 24-48 hours and are committed to ensuring your issues are resolved promptly. Even outside of business hours, our customer service team will arrange follow-up as quickly as possible to ensure you receive full support.
For urgent issues or if you require a rapid response, please feel free to contact us, and we will handle your request with priority.